This policy describes the information practices that apply when you visit the Site or create and use an account.
1) What this Policy Covers
This Privacy Policy explains how we collect, use, and share information when you visit the Site
or create/use an account.
A) Information You Provide
- Account information: email address, first name, last name, and business affiliation (if provided).
- Authentication data: your password is stored in hashed form (not as plain text).
- Communications: messages you send us (e.g., support requests).
B) Information Collected Automatically
-
Usage and technical data: IP address, user agent (browser type/version),
device identifiers, timestamps, pages visited and actions taken on the Site, error logs,
and authentication/security-related events. We use this for operating the Site, troubleshooting,
performance monitoring, and security.
C) Payment Information (Third-Party Payment Processors)
Payments are processed by one or more third-party payment processors (for example, Stripe)
(“Payment Processor”). When you make a payment, your payment information (such as card number
and billing details) is collected and processed directly by the Payment Processor under its
terms and privacy practices. Your payment is handled by the Payment Processor; their privacy
policy applies. We do not receive or store your full payment card details. We may receive limited
information about the transaction, such as payment status, amount, date/time, customer identifier,
and a payment reference ID.
We use collected information to:
- Create and manage accounts
- Provide Site functionality and customer support
- Process subscriptions/payments (through a Payment Processor) and manage billing status
- Maintain security, prevent fraud/abuse, and troubleshoot issues
- Comply with legal obligations and enforce our Terms of Service
We do not sell or share personal information for targeted advertising.
We share information only:
- With service providers that help us run the Site (e.g., hosting, email delivery, database/backup)
- With Payment Processors to process payments
- If required by law, legal process, or to protect rights, safety, and security
- In connection with a business transfer (e.g., merger, acquisition, or asset sale)
5) Cookies and Similar Technology
We use cookies and similar technologies (such as pixels, tags, SDKs, and local storage) to operate and secure the
Site and, where used, to remember preferences and understand Site usage. Cookies are small text files placed on your
device when you visit a website. Similar technologies may store or access information on your device or help us
recognize your browser/device.
Cookies may be first-party (set by us) or third-party (set by a service provider).
Cookies may be session cookies (deleted when you close your browser) or persistent
cookies (stored for a defined period).
-
Strictly necessary cookies (essential): used to operate the Site (for example, security,
authentication, session management, and load balancing). These are generally required for the Site to function.
-
Preference cookies: used to remember choices you make (for example, language or region), if enabled.
-
Statistics/analytics cookies: used to understand how the Site is used and improve performance, if enabled.
-
Marketing cookies: used to measure campaigns or deliver relevant communications/ads, if enabled.
Where required by law, we use non-essential cookies (such as preferences, statistics, and marketing) only with your
consent. You can manage cookies through your browser settings. Blocking some cookies may affect Site functionality.
If you make a payment, your payment may be handled by an external payment processor. The payment processor may use
cookies or similar technologies as part of payment processing. Their privacy and cookie practices apply to their
services.
6) Data Retention
We retain information as long as needed to provide the Site and for legitimate business needs
(security, dispute resolution, legal compliance). Transaction records may be retained for accounting
and legal requirements. You may request deletion as described below.
7) Security
We use reasonable measures designed to protect your information. No system can be guaranteed
100% secure.
8) Your Choices and Requests
You may request access, correction, or deletion of your account information by provided communication methods.
We may need to verify your request, including by requesting information that confirms you are the account
holder. We will respond to requests within a reasonable timeframe and may deny requests where permitted by
law (for example, where we must retain certain information for legal compliance, fraud prevention, security,
or accounting purposes).
9) Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the
privacy practices of third parties. If you follow a link to a third-party site or service, review
their privacy policy before providing information.
10) International Processing
If you access the Site from outside the United States, you understand that we and our service
providers may process and store your information in the United States and other locations where we
or our service providers operate. Data protection laws in those locations may differ from the laws
in your country.
11) Changes to This Policy
We may update this Privacy Policy from time to time by posting an updated version and changing the
Effective Date.